Policies

SHIPPING

Smaller orders are shipped via USPS Priority (2-3 days), larger orders are shipped via USPS Parcel Select or UPS (2-9 days).

LOCAL ORDERS

If you live in the Fresno, CA, area, I can arrange for free delivery or you can pick up your order.

RETURNS

I pack orders with great care, but if an item arrives damaged, please contact me immediately. lisa@cerise-deterre.com

CARE

All ceramics are made of porcelain or stoneware with lead-free, food-safe glazes. While pieces can technically be put in the dishwasher, hand washing will preserve the surface against harsh dishwasher chemicals. All pieces are microwave safe, but heating may be uneven (with hot spots)—please be careful.

CUSTOM ORDERS

I can do custom orders in the style and colors presented. Most designs can be carved on most shapes. Please contact me directly: lisa@cerise-deterre.com. Please allow 6 to 12 weeks lead time for custom orders.